Cancel/ Change Order Policy

Order Adjustment and Address Verification Policy

At bensbold.com, we understand that plans can change. To provide a smooth and flexible shopping experience, we offer a 4-hour adjustment window from the time your order is placed. Below is a clear guide to help you make changes when needed.

Cancellation or Modification Within 4 Hours

You may freely cancel or modify your order within the first 4 hours after purchase. Simply use the Contact Us page on our website, submit a support ticket, or reach our customer support team at support@bensbold.com. We are here to assist you promptly.

Important Note: Once the 4-hour window has passed, we are unable to make further cancellations or modifications, as your order will already be in processing. We greatly appreciate your understanding.

Address Accuracy

To ensure fast and successful delivery, it is essential that all customers double-check their shipping address during checkout. Providing accurate address information is the customer’s responsibility.

Address-Related Issues

Please note that Bensbold is not liable for delivery failures caused by incorrect or incomplete address information entered during checkout. We kindly ask you to review your details carefully before finalizing your order.

Customer Support

If you have any questions or concerns, our dedicated support team is always ready to help. Feel free to contact us anytime at support@bensbold.com.

Thank you for choosing bensbold.com. We look forward to serving you with care, speed, and excellence.