Terms & Conditions

TERMS & CONDITIONS

Information About Us and How To Contact Us

Who we are. We are JOHNSON WGET TECHNOLOGIES LLC, a company registered in the United States. Our registered office is located at 520 South Broadway, Glasgow, KY 42141, United States. We operate the website located at https://bensbold.com (the “Website” and “our website”).

How to contact us. You can reach our customer service team at support@bensbold.com or by mail at the address above.

How we may contact you. We may contact you by telephone or by writing to the email address provided in your order.

“Writing” includes email. When we use the words “writing” or “written,” this also includes email.

Terms and Conditions When You Order Our Products

1. Our Contract With You

1.1. These are the terms and conditions on which we supply products to you.

1.2. Please read these terms carefully before placing your order.

1.3. A contract is formed when we email you to accept your order.

1.4. If we cannot accept your order, we will notify you and no charge will be made.

1.5. We will assign an order number and recommend you reference it when communicating with us.

2. Our Products

2.1. Product colors may vary slightly from how they appear on your screen.

2.2. Packaging may vary from images displayed on our website.

3. Your Rights to Make Changes

If you wish to make changes to your order, please contact us. We will inform you if the change is possible and provide details of any price or timeline adjustments.

4. Our Rights to Make Changes

4.1. We may make minor changes to comply with legal or regulatory requirements.

4.2. For significant changes, we will notify you and you may cancel before changes take effect.

4.3. Digital content may be updated to remain consistent with its description.

5. Providing the Products

5.1. Delivery costs are shown on our website.

5.2. Estimated delivery times will be displayed at checkout.

5.3. We are not responsible for delays caused by events outside our control.

5.4. If local pickup is selected, collection hours will be provided.

5.5. If you are not home at delivery time, we will leave instructions for redelivery or pickup.

5.6. If redelivery is not arranged, storage or additional delivery fees may apply.

5.7. You may treat the contract as ended if we miss an essential delivery deadline.

5.8. You may provide a new reasonable deadline before ending the contract.

6. Refunds and Your Rights to End the Contract

6.1. If dissatisfied, you may request a refund within 14 days of shipment (minus shipping/handling fees).

6.2. Your rights depend on what you purchased and why you wish to end the contract.

6.3. You may end the contract if:

• we make changes you do not agree with,
• a pricing or description error occurs,
• significant delays arise,
• we suspend supply for more than two months,
• or we deliver late.

6.4. Items unsealed for hygiene reasons cannot be returned.

6.6. You have 14 days after receiving your goods (or final delivery) to change your mind.

7. How to End the Contract

7.1. You may end the contract by:

• cancelling through your account on our website, or
• emailing us at support@bensbold.com.

8. Price and Payment

8.1. Prices shown at checkout include all applicable taxes and fees.

8.2. If a pricing error is detected, we will notify you before processing your order.

8.3. If you believe an invoice is incorrect, please contact us promptly for review.

9. Our Responsibility for Loss or Damage

We are responsible for foreseeable loss or damage caused by our failure to comply with these terms. We are not responsible for losses that are not foreseeable.

10. How We Use Your Personal Information

We will only use your personal information as described in our Privacy Policy.